
State Farm® Insurance Agent Rick Franklin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa Kinney
March 21, 2025
"Rick Franklin and his staff have been my go-to insurance team since college (35 years ago). The team is open, honest, and prompt with everything from beginning to end. Highly recommend Rick Franklin and team State Farm, Morganton, NC."
"Teresa you are the best. Thank you for your wonderful review. You are a dear friend and a great customer. Thank you so much for blessing me and my agency with your business. Sincerely, Rick Franklin "
Lisa Turnmyre
March 19, 2025
"Rick looks out for your insurance needs and considers what is best for your situation. He thoroughly explains your coverage so there are no questions."
"Thank you for your review, Lisa. I appreciate your business and look forward to continuing to serve your insurance needs. Sincerely, Rick Franklin"
Maureen Austin
March 18, 2025
"As a longtime customer I can say Rick Franklin and his staff are accommodating, efficient , caring and pleasant to work with."
"Thank you Maureen for your 5 star review. It is a pleasure to serve you. Thank you for your business. Sincerely, Rick Franklin"
Robert Denner
March 11, 2025
"Rick Franklin- State Farm Insurance provides a great service with competitive pricing."
"Robert I sincerely appreciate your kind review, and we appreciate the opportunity to serve your insurance needs. Thank you for your business. Sincerely, Rick Franklin "
Barbara Day
March 10, 2025
"Explained everything to me so I could understand it. Very knowledgeable and he also prayed with me. Made me feel comfortable."
Prince K
March 7, 2025
"Rick has always been there me and my family."
"Thank you so much for your kind review and comment. We will always do our best to care for you and your family. Thanks again, Rick Franklin "
Lynne Jameson
March 4, 2025
"The folks at Rick Franklin's State Farm Insurance office are knowledgeable, professional, kind and sincerely caring. I truly am blessed to be their client and feel true comfort knowing they are always there for me. Thank you all for making the Morganton community that much stronger by the way you care for its citizens."
"Lynne, I am very thankful for your wonderful review. It is our pleasure to serve you. You are very much appreciated. Sincerely, Rick Franklin"
Aaron Chipman
March 4, 2025
"I've been with State Farm for 25 years and I couldn't be happier with their service! From the moment I signed up, their team has been friendly, professional, and always willing to go the extra mile to help. Anytime I've had a question or needed assistance with a claim, they've been quick to respond and made the process smooth and stress-free. Their rates are competitive, and I love the peace of mind knowing I have a reliable insurance provider that truly cares about its customers. I highly recommend State Farm to anyone looking for great coverage with outstanding customer service! Thank you, State Farm, for always being there when I need you."
"Aaron, what a wonderful review and I can't thank you enough for your kindness. It is a great pleasure to take care of you. We appreciate your business and your friendship. Thanks again, Rick Franklin "
Terry Brown
March 2, 2025
"I have been with Rick and his staff many years they feel like family . Very caring, courteous and professional I highly recommend."
"Terry we too feel like you are family. Your review is a blessing to me and my agency. Very thankful for you. Sincerely, Rick Franklin"
Laura Clark
February 27, 2025
"I've dealt with Rick Franklin and his staff for many years. They are very caring kind and compassionate team. They treat you like family . I highly recommend them to anybody."
"Laura thank you for your wonderful review. I am thankful for your business and thankful that you are doing well. Continued blessings. Rick Franklin"
arch harris
February 27, 2025
"Rick and his team are great people and they provide great personal service."
"Arch, you and Nancy are a blessing to serve. I thank you for your business and for your friendship. Greatly appreciate your review. Rick Franklin"
Robert Ervin
February 27, 2025
"Rick and Elizabeth are so helpful,courteous and friendly.I have been a customer almost years and have received excellent service. THANK YOU."
"Robert thank you so much for your review and for your business. It is a pleasure to serve you. Rick Franklin"
Al Bormuth
February 25, 2025
"Always thorough in looking at our needs and explaining our options. Rick and his staff are a great agency and I have always been treated well."
"Thank you Al and Allison. It is a pleasure to serve as your State Farm Agent. Thank you for blessing us with your business and your friendship. Sincerely, Rick Franklin "
Tricia Hunt
February 25, 2025
"Best experience! Helpful group of people!"
"Thank you Tricia. It is a pleasure to serve you and Kevin and your family. You all are a blessing. Sincerely, Rick Franklin "
David Alexander
February 23, 2025
"Rick Franklin and his staff are very caring. They follow up with any concerns or questions and check in periodically just to see how you are doing. He is a strong Christian and will pray with you with any concerns or problems. We have worked with them for many years and have always had great support."
"David, I sincerely appreciate your wonderful review. You and Emily are dear friends and awesome State Farm customers. You both are greatly appreciated. Sincerely, Rick Franklin "
James Benton
February 21, 2025
"Rick Franklin always provides quick and thorough service. He cares about his clients and provides only the best results. We have been with Rick for many decades. Thanks for caring Rick!"
"Jim thank you for your kind review. I appreciate both you and Susan. Thank you for your business and most of all your friendship. Rick Franklin"
John Canipe
February 16, 2025
"Rick is a very thoughtful person that is willing to help you with any need you have. He is also a Christian and it really meant a lot to me when he wanted to pray with me at his office one time over a need and on the phone while I was at work. I've never had anybody do that. I'm glad that I know him and his family and get to do business with him!"
"John, what a wonderful review. I thank you for your kindness. Greatly appreciated. Rick Franklin "
Sara Canada
February 11, 2025
"Rick and staff are amazing!! They are quick and efficient. I've been with them for over 10 years and never had an issue. They are always looking out for you best interest and making sure you have all the coverage you need. By far the greatest insurance man in Burke."
"Sara, you are so kind to provide the great review. We will do our very best to always take great care of you. Sincerely, Rick Franklin"
Judy Willis
January 24, 2025
"Rick keeps me updated on anything I need to know regarding State Farm updates"
"Thank you, Judy, for your business and your review. You are appreciated. Sincerely, Rick Franklin"
Robert Honeycutt
November 22, 2024
"Best insurance place I've ever been to."
"Robert, What a wonderful compliment. We will do our best to continue to give you excellent service. Sincerely, Rick Franklin"
Kathy Hempill
September 10, 2024
"They have always come through for me. They've gone above and beyond."
"Kathy what a wonderful review. You are a blessing to me and my agency. Thank you so much. Rick Franklin "
Faith Schmitt
August 24, 2024
"Rick is one of the most outstanding professional partners I have had the pleasure to deal with. He always takes the time to listen and assist and gives sound advice. I highly recommend Rick and his business for any insurance needs."
"Faith, I cannot thank you enough for your wonderful review. You and Tom are a blessing to not only me and my agency, but also to State Farm. Again, thank you so much. Sincerely, Rick Franklin"
Susan Lumpkin
August 21, 2024
"Consistently get friendly, courteous and informative service from Rick and his associates. Always a pleasure dealing with his agency."
"Susan thank you for your great review. You and Elvin are wonderful State Farm customers and friends and are greatly appreciated. Rick Franklin"
Tiffany Patterson
August 7, 2024
"Service that delivers! The test for any insurance is not the purchasing experience but how they deliver when you need something. I was buying a new vehicle and needed to add it to our existing policy. One simple phone call and within 15 mins I was emailed a temporary card and our banker had the paperwork she needed. Even she was impressed with how quick and seamless their service was. 10 outta 10 in my book!"
"Tiffany, You and Everette are wonderful friends and customers. I am thankful to be your agent. Thank you for your great review. Sincerely, Rick Franklin"
bobby
August 5, 2024
"Rick and Keith (GO BEYOND CUSTOMER SERVICE). It is a total pleasure to have these guys on your side. The whole staff there works for their customers everyday and they make you feel like family. You can trust them for all your insurance needs. Thanks Guys"
"Bobby your wonderful review is greatly appreciated. It is our pleasure to serve you and Alyce. You are valued friends and State Farm customers. Thanks again for your kindness. Rick Franklin"