State Farm® Insurance Agent Rick Franklin

"always dependable, prompt service. Rick and his staff are the best!"

"Simpy the best agent in town, you don’t have to deal with people located in India that dont understand a word you say, Rick always handles things HIMSELF and gets the job done they way it is supposed to be, it’s all about resting easy and knowing your family and home are taken care of!!!! Summing it up your dealing with an agent that truly has a hands on approach to his clients, thanks again Mr Franklin for ALWAYS being there for my family’s needs"

"Rick has been our agent for probably 30 years. We now live in another town and as such our contacts now consist of phone conversations. Rick is very professional, knowledgeable, helpful and besides all that is a great friend."

"Rick has been my insurance agent for over 30 years. Rick handles my life insurance, car insurance, home insurance, and my umbrella insurance policy. Anytime I need help on an insurance matter Rick has been there for me. He goes over my policies every year to make sure I’m up to date on all my policies needs."

"My family and I have been with Rick since the early 90's, and he and his staff have always been great to us. They're very responsive whether it's a phone call or an email, and they're informative about options without being pushy. 90% of the time, I deal with Mr. Keith Garrison, and he's super personable and has been nothing short of awesome. Dropping and adding insurance has been a breeze with him and though they don't deal with claims, he always has helpful advice. Mr. Rick Franklin is the same way. If you want your insurance agents to feel like old friends, this is the crew to go with."

"Best insurance company I have ever had and Rick is always on top of what we need. Thank you for all you do!"

"We have been an auto policy holder here for one year now. After our old insurance company decided to continuously raise our rates, we abruptly looked for a replacement. We happened to get in touch with Rick, who immediately offered us better rates and a smooth and speedy transition. So far this place has been a very happy choice for us. Easy in and out for in person bill payments! Friendly greetings every time you walk in the door or call. No hassles whatsoever so far. If this service continues my only regret will be not switching sooner."

"Rick has always been spot on with my insurance needs, knowing what I do and don't need. He and his crew are the best!"

"Rick Franklin and his staff are very caring. They follow up with any concerns or questions and check in periodically just to see how you are doing. He is a strong Christian and will pray with you with any concerns or problems. We have worked with them for many years and have always had great support."

"Rick is not a high pressure sales person, but likes to educate and inform you about the various insurance products that apply to you so that you can make the decision yourself. His office is very professional and they keep timely appointments so you do not have long wait times in their office. Great customer service and knowledgeable staff. Overall, an excellent insurance agent and agency."

"The best insurance agency in the state! Rick and his staff really take care of all my insurance needs. Highly recommended."

"Best agent ever!"

"Absolutely the best !!! I have been with Rick Frankin for many years and he has ALWAYS gone the extra mile not just with insurance but truly getting to know the person... I don't think there has ever been a time during all these years that he has not asked me if I had any prayer concerns and then actually prayed before I left....Even though his schedule is probably very busy with various clients he always makes you feel like you are the only person and he has all the time in the world... He knows his business well and cares for his clients...."

"Rick is outstanding is always quick to respond and always very helpful. Rick really helped us with our policy review and better understanding of our needs. Thanks Rick and your whole team."

"I appreciated Rick’s thorough and educational annual review with me about our home and auto insurances. He gave clear explanations and insightful information for looking toward future possibilities."

"Rick has been our insurance agent for 30 plus years. He truly cares about us and our insurance needs. We have several types of policies with State Farm. He responds quickly whenever a need arises. We completely trust Rick and his office to take care of us if something happens."

"I would give 10 stars if I could. Rick Franklin State Farm Insurance Agency, and his staff, are superb! Very attentive to product and policy structure, as they relate to present needs, and sometimes changing circumstances. Feels like I'm working more with my friend or neighbor, than an agent. HIGHLY recommended!"

"Changed from another local State Farm agent to Rick Franklin. Talked to numerous people I know that said he was their agent. Best advice I've ever had, and I'm glad to recommend Rick to others. Thanks to you and your staff for being the gest."

"A wonderful group of professional people to work with, always looking out for your best interest in having the right coverage for you and your family."

"Rick Franklin and his staff have been my go-to insurance team since college (35 years ago). The team is open, honest, and prompt with everything from beginning to end. Highly recommend Rick Franklin and team State Farm, Morganton, NC."

"Rick looks out for your insurance needs and considers what is best for your situation. He thoroughly explains your coverage so there are no questions."

"As a longtime customer I can say Rick Franklin and his staff are accommodating, efficient , caring and pleasant to work with."

"Rick Franklin- State Farm Insurance provides a great service with competitive pricing."

"Explained everything to me so I could understand it. Very knowledgeable and he also prayed with me. Made me feel comfortable."

"Rick has always been there me and my family."