State Farm® Insurance Agent Rick Franklin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ron Henegar
September 4, 2026
"I have been with State Farm, Rick Franklin and his team since 2000. I have been very happy with the way they have handled my business, and my insurance issues for my wife and children over the years. I have been approached by several companies over the years and have told them that I am very pleased and satisfied with my local State Farm agent. Thank you Rick, and God bless, you and your team."
Scott McDougal
September 4, 2026
"Rick and his team never disappoint. A great group of people. Always been very helpful and professional."
"Thank you my friend, Scott. You and Jan have been a blessing to me and my agency for all of those 35+ years. We greatly appreciate you both. Thank you for your kind and wonderful review. Sincerely, Rick
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Linda McCurry
September 4, 2026
"As has always been the case in the many years Rick Franklin and State Farm have supplied my insurance needs, recently Rick and his team were immediately available to answer my questions and instruct me on what to do. He offers the personal service that is sadly lacking in business matters and customer service these days."
"Linda your review has made my day. It is such a pleasure to serve you and take care of your insurance needs. Thank you once again for taking the time to bless me with your review. Sincerely, Rick Franklin"
Bruno
September 3, 2026
"Always does what is needed to help their clients. Great customer service. Treat you like family. Highly recommend Rick to anyone needing a great insurance agent."
"Trudy what a kind and wonderful review. I sincerely appreciate your thoughts and remarks. Greatly appreciate you taking the time. Thanks again, Rick Franklin "
Ben Harrison
September 3, 2026
"Rick and his team are very friendly and are always there to help."
"Ben I really appreciate your review. It is a pleasure to serve you and your family. Thank you for your business and your friendship. Rick Franklin "
Bobby
September 2, 2026
"Very professional,treat me very well,over the years I could not have asked for a better group to take care of my insurance needs."
Ron Connor
September 1, 2026
"Rick and Team are terrific! Definitely "Good Neighbors!""
"Ron what a blessing you have been to me, my family and my agency. You are a true gentleman and I can't thank you enough for your kindness along the way in my career as a State Farm Agent. Blessings to you and Nancy. Rick
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Barry Mock
August 27, 2026
"Rick Franklin and the staff are great, Best agents around."
"Barry I am so thankful for your great review. You and Marilyn are blessings to me both personally and professionally. Thank you, Barry for your business. Rick Franklin"
Sheila Robinson
August 27, 2026
"I’ve been with State Farm for a while now, and Rick is hands down the best insurance agent I have ever dealt with. His customer service and dedication are unmatched. He makes everything so smooth and stress-free that I will never change to another insurance company. If you want an agent who actually looks out for you, I highly recommend Rick!"
"Sheila, I am so very thankful for your wonderful review. You are such a blessing and I just can't thank you enough for your heartfelt message. Blessings for you. Rick "
Stacey Clous
August 24, 2026
"We were on vacation out of state and had to file a claim to have our windshield replaced. We received the most excellent care and response time from the agency and State Farm Claims, who found a select service provider within miles of where we were and got us taken care of with such friendliness and efficiency. We love being with an agent and agency who truly want the best for their customers."
"Stacey I am so thankful for your wonderful review. It is our pleasure to serve you and your family. I have a great staff who does a great job each and every day. Thank you again. Rick Franklin "
Brianna Hull
August 21, 2026
"I love State Farm the people there are so friendly and easy to talk to. The price isn’t bad either. The only place I have been to and found that are that nice and it’s no costing an arm and a leg for."
"Thank you, Brianna. We are thankful for your business, and it is our pleasure to serve you. Rick Franklin"
Donna hurd
August 21, 2026
"Wonderful people who put the customers best interest first. I am a very long time customer and plan to stay with them. Rick and his employees make you feel like part of the family. Try to help you anyway they can!"
"Thank you, Donna. You and Kenneth have been wonderful friends and customers for many years. You both make our job such a pleasure. Thank you for taking the time to give us such a great review. Blessings, Rick Franklin "
Charlotte Mayhue
June 22, 2026
"Always very helpful"
Ginger Jesus
April 16, 2026
"This agent tacked 2 accidents from a different person to my ID just so he could charge more for scooter insurance! Now that I have my license, I'm in a battle with my current insurer just to prove it wasn't me."
John
February 8, 2026
"Excellent experience"
Karen Duncan
October 1, 2025
"There is no better agent than Rick Franklin!"
"Karen you are a wonderful blessing. Thank you so much for your kind review. I sincerely appreciate you. Thank you for your business. Rick Franklin"
Nikki Nichols
September 22, 2025
"I do not recommend this agency. I canceled my policy on 8/5 and started my new policy the same day. They retroed my coverage to 7/6. Now I owe the state $50 for lapse in coverage. The best part is when I called State Farm for an explanation on why my coverage ended on 7/6 and not 8/5, all she could tell me is she wouldn't have done that for no reason. Great job State Farm. Im glad I've taken my business elsewhere after being w you all for the past at least 15 years."
Barbara McKee
September 17, 2025
"Great service. Handled everything quickly, smoothly and at a good price.
We had moved out iof state but we are back and in good hands, again! Thank you Rick and Stacy for making this part of the move easy!"
Mary Webb
August 15, 2025
"Rick and his team have been wonderful. They are amazing to work with."
james boyd
August 14, 2025
"Real people looking out for you."
"James thank you for your wonderful 5 star review. I appreciate your business and am thankful for the opportunity to serve you. Thanks again. Rick Franklin "
terry Bedford
August 8, 2025
"always dependable, prompt service. Rick and his staff are the best!"
"Terry I am so thankful for your great review. You and Tamara have been wonderful customers and friends, and I am grateful for the opportunity to serve you. Thanks again. Rick Franklin"
marc hatchel
July 24, 2025
"Simpy the best agent in town, you don’t have to deal with people located in India that dont understand a word you say, Rick always handles things HIMSELF and gets the job done they way it is supposed to be, it’s all about resting easy and knowing your family and home are taken care of!!!! Summing it up your dealing with an agent that truly has a hands on approach to his clients, thanks again Mr Franklin for ALWAYS being there for my family’s needs"
"Marc, I cannot thank you enough for your wonderful review. It is a wonderful pleasure to care for your and Cynthia's insurance needs and have you as dear friends too. Truly blessed to know you and your family. Thank you so much. Rick Franklin"
Merilee Bakewell
July 21, 2025
"Rick has been our agent for probably 30 years. We now live in another town and as such our contacts now consist of phone conversations. Rick is very professional, knowledgeable, helpful and besides all that is a great friend."
"Thank you Merilee for blessing me and my agency with your wonderful review. You and Buzz and your entire family have blessed me over the years beyond measure. Thank you for your kindness, your business, and most of all for your friendship. Blessings to you and Buzzy. Rick "
David Blades
July 13, 2025
"Rick has been my insurance agent for over 30 years. Rick handles my life insurance, car insurance, home insurance, and my umbrella insurance policy. Anytime I need help on an insurance matter Rick has been there for me. He goes over my policies every year to make sure I’m up to date on all my policies needs."
"David thank you so much for your great review. You have been a wonderful customer and friend for many years and I and my staff sincerely appreciate you. You are a blessing. Sincerely, Rick Franklin "
p koo
July 1, 2025
"My family and I have been with Rick since the early 90's, and he and his staff have always been great to us. They're very responsive whether it's a phone call or an email, and they're informative about options without being pushy. 90% of the time, I deal with Mr. Keith Garrison, and he's super personable and has been nothing short of awesome. Dropping and adding insurance has been a breeze with him and though they don't deal with claims, he always has helpful advice. Mr. Rick Franklin is the same way. If you want your insurance agents to feel like old friends, this is the crew to go with."